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JEWELRY CARE & FAQ
Jewelry Care
Over time jewelry can tarnish or oxidize due to the reaction of the metal with elements in the air and water, as well as oils in our skin. It is best to avoid exposing your jewelry to humidity (showers, baths, hot tubs, etc), hair spray and perfume.
Store your jewelry in a dry place. To slow down the natural tarnishing process, we suggest a small ziplock bag if you are going to give your jewels a break for more than a few days.
Cleaning 14k Gold-filled:
Use a new soft toothbrush, warm water, and a drop of mild soap, then rinse and pat completely dry with a soft cloth. This polishing cloth is also a great alternative, it can be purchased here
Cleaning Sterling Silver:
Use a silver polishing cloth that can be purchased here. The above gold-filled polishing cloth also does a wonderful job polishing up sterling.
Frequent Questions
14K Gold-Filled:
“Gold-filled” is a USA industry standard that legally requires 1/20th, or 5% pure gold by weight. It's a strictly regulated process that involves pressure bonding multiple layers of solid 14k gold with extreme heat over a core of high quality jeweler's brass resulting in a hypoallergenic, durable, and quality real gold product.
Gold-filled is not to be confused with gold plating, as filled has 100x more gold than gold plating. Gold-filled is much more valuable and mostly tarnish resistant, and it doesn’t peel like plated or “dipped” products. It won’t lose its shine as readily as silver or brass may. Many owners find that they never have to clean gold-filled items at all. However, from time to time your jewelry may become dirty from wear.
Sterling Silver:
An alloy of silver, containing a majority by weight of silver to other metals. With time and wear, sterling silver may also tarnish and patina, specifically in the humid summer months. It can be polished up with a silver polishing cloth.
Repair
We're more than happy to attempt a repair on any Peg’s piece that has been subjected to normal wear within 1 year of purchase. Email gretchen@pegshardware.com with an explanation of what needs to be fixed and we'll let you know if it's possible. The requirements of the repair needed will determine if there will be a fee.
We reserve the right to deny any request due to evidence of abnormal treatment of the piece.
JEWELRY CARE
Over time jewelry can tarnish or oxidize due to the reaction of the metal with elements in the air and water, as well as oils in our skin. It is best to avoid exposing your jewelry to humidity (showers, baths, hot tubs, etc), hair spray and perfume.
Store your jewelry in a dry place. To slow down the natural tarnishing process, we suggest a small ziplock bag if your are going to give your jewels a break for more then a few days.
Cleaning 14k Gold-filled:
Use a new soft toothbrush, warm water, and a drop of Dawn soap, then rinse and pat completely dry with a soft cloth.
Cleaning Sterling Silver:
Use a silver polishing cloth that can be purchased here.
Repair
We're more than happy to attempt a repair on any Peg’s piece that has been subjected to normal wear within 1 year of purchase. Email gretchen@pegshardware.com with an explanation of what needs to be fixed and we'll let you know if it's possible. The requirements of the repair needed will determine if there will be a fee.
We reserve the right to deny any request due to evidence of abnormal treatment of the piece.
“Gold-filled” is a USA industry standard that legally requires 1/20th, or 5% pure gold by weight. It's a strictly regulated process that involves pressure bonding multiple layers of solid 14k gold with extreme heat over a core of high quality jeweler's brass resulting in a hypoallergenic, durable, and quality real gold product.
Gold filled is not to be confused with gold plating, as filled has 100x more gold than gold plating. Gold filled is much more valuable and mostly tarnish resistant, and it doesn’t peel like plated or “dipped” products. It won’t lose its shine as readily as silver or brass may. Many owners find that they never have to clean gold-filled items at all. However, from time to time your jewelry may become dirty from wear.
Frequent Questions
FAQ
We're more than happy to attempt a repair on any Peg’s piece that has been subjected to normal wear within 1 year of purchase. Email gretchen@pegshardware.com with an explanation of what needs to be fixed and we'll let you know if it's possible. The requirements of the repair needed will determine if there will be a fee.
We reserve the right to deny any request due to evidence of abnormal treatment of the piece.
Sterling Silver:
An alloy of silver, containing a majority by weight of silver to other metals. With time and wear, sterling silver may also tarnish and patina. It can be polished up with a silver polishing cloth.